Launching soon · Meta WABA verification in progress

The reception desk
that never sleeps,
on WhatsApp.

Orbis answers, books, invoices — for restaurants, clinics, salons, turfs & courts, and agencies — directly inside the chat your customers already open every day. Twenty-four hours. Seven days. No missed messages.

Get early accessSee how it works
Channel
WhatsApp Business · verified
Median reply
3.2s
Uptime
24/7

01 · The problem

Customers don’t wait for office hours. They scroll to the next result.

  1. 22:14

    Friday night

    A booking enquiry arrives after hours.

    Your front desk closed at six. The customer is choosing between you and three competitors who replied.

    status/lost

  2. 11:47

    Mid-shift

    Your team is on the floor, not at the screen.

    Five WhatsApp threads stack up while the host walks tables and the manager runs payroll.

    status/delayed

  3. 07:02

    Before opening

    Returning guests want the same answers, again.

    Opening hours, parking, allergens, deposits, dress code — each question handled by a human for the hundredth time.

    status/drained

  4. 00:00

    Always

    Every missed message is a leaked customer.

    Most small businesses lose between a fifth and a third of inbound demand to slow replies.

    status/—

— side by side

Stop answering calls. Start answering messages. What changes the day you swap the phone line for Orbis.

TodayCalls & call-backs
With OrbisWhatsApp + AI
Median first response4h 12m3.2s
Customer waits on hold2m 38s avgNever
After-hours coverage0%100%
Channels covered at once1 call at a timeUnlimited threads
Languages spoken natively1–29
Bookings handled per week~60320+
No-show rate18%7%
Enquiries lost / dropped1 in 41 in 320

— modelled from 41 design-partner intake sessions, Q1 2026

02 · Capabilities

A receptionist that reads your calendar, writes in your voice, sends invoices, and speaks every language your customers do.

A · Conversation

Trained on the way you answer the phone.

Drop in a transcript, a tone-of-voice doc, or a handful of past WhatsApp chats. Orbis builds a private model of your house style — vocabulary, formality, the disclaimers you always include and the offers you’d never make over chat.

Casual café

heya! yep we’ve got space for 4 at 8 — booth or window? x

Dental clinic

Hello Mr. Whitman — yes, Dr. Hale has 09:20 on Thursday. Shall I confirm?

Law firm

Good afternoon. I can schedule a 30-minute consultation; could you share the matter briefly?

B · Calendar

Live two-way sync.

Reads availability the moment a customer asks. Holds the slot for ninety seconds while they confirm. Writes it back the instant they do.

  • · Google Calendar
  • · Microsoft 365
  • · Calendly, Cal.com
  • · Square, Fresha
  • · SimplyBook, Setmore

C · Handoff

Orbis never impersonates a human. One tap, the thread moves to a staff phone with full context attached.

— full transcript

— booking intent

— sentiment flag

— suggested reply

D · Invoices & billing

Booked, billed, done.

The moment a slot is confirmed, Orbis raises the invoice — your branding, your tax rules — and drops the payment link in the same thread. Deposits, full pay, or pay-at-venue.

  • · Stripe, Razorpay, PayPal
  • · UPI, cards, wallets
  • · GST / VAT on the invoice
  • · Auto-reconciled to the booking

E · Guardrails

It only answers what you let it answer.

A small knowledge base — opening hours, menu, services, policies — defines the perimeter. Out-of-scope questions are gracefully escalated, never invented.

allow

Bookings, reschedules, pricing, location, FAQs in the KB.

allow

Polite refusals, deposit collection, multi-step confirmations.

defer

Medical, legal or financial advice — always escalated to staff.

defer

Complaints with negative sentiment — flagged and routed in under five seconds.

— wired in

Plugs into the tools you already pay for. Or anything else, through our API.

  • Calendar

    Google Calendar

    Sync · read/write

  • Calendar

    Outlook / Microsoft 365

    Sync · read/write

  • Channel

    WhatsApp Business

    Channel · verified

  • Data

    Google Sheets

    Export · live rows

  • CRM

    HubSpot

    CRM · contacts + deals

  • CRM

    Salesforce

    CRM · leads

  • CRM

    Pipedrive

    CRM · pipeline

  • CRM

    Zoho CRM

    CRM · two-way

  • Payments

    Razorpay

    Payments · INR

  • Payments

    Stripe

    Payments · USD + cards

  • API

    Orbis API v1

    REST. Webhooks. OpenAPI spec. Plug it into anything that can speak HTTP — billing systems, POS, in-house CRMs, internal ops dashboards.

    Request API key

03 · How it works

Five steps. Most teams are answering live by lunch.

  1. 01

    Verify your WhatsApp Business number.

    Five-minute Meta verification. Keep your existing number, or spin up a fresh one in twelve markets.

    ≈ 5 min

  2. 02

    Drop in your knowledge.

    Paste a menu, link a Google Doc, point at your website, upload a past chat export. Orbis indexes it privately.

    no schema required

  3. 03

    Connect your calendar.

    One OAuth click. Pick which staff, which services, which buffers. We never touch events outside the rules you set.

    OAuth · read & write

  4. 04

    Rehearse in the sandbox.

    Chat against your own agent for a day. Approve replies, edit the ones you don’t like, watch the tone settle.

    human in the loop

  5. 05

    Go live.

    Flip the switch. Orbis takes the next message that arrives — and every one after that.

    —

— in the wild

Three businesses, three different shapes, one phone number each.

  • 38%

    fewer no-shows

    “Reminders go out without anyone clicking send. Our chair sits idle ten hours less a week.”

    Dr. Iren Linden

    Owner · Linden Dental · Lisbon

    — 12 wk pilot · 1,420 bookings

  • $18.4K

    /mo recovered · ≈ ₹15.2L

    “Saturday-night enquiries used to die in a notification stack. Now they book themselves before our host finishes pouring.”

    Tomás Aleixo

    GM · Olea & Vine

    — 9 wk pilot · 612 covers added

  • 4.1×

    slot fill rate

    “Players DM us at 11pm. Orbis quotes the rate, locks the turf, takes the deposit. We just unlock the gate.”

    Karan Mehra

    Founder · Greenline Turf · Pune

    — 6 wk pilot · 1,180 court hrs sold

— back-of-envelope

What does a missed message actually cost? Move the sliders. We'll do the maths.

35

550100150200

$80

$15$225$450$750

— assumes a 62% recovery rate on missed threads and ~32 staff minutes saved per enquiry (call-back, qualify, calendar write, follow-up). Numbers modelled on 41 design-partner businesses.

06 · Honest questions

The things we get asked in the second sales call.

  • 01Are we still going to need a call line?

    Most pilots retire 80%+ of inbound calls inside the first month. The cases that still warrant voice — escalations, complex consults, VIPs — Orbis flags and hands off to a staff phone with the full thread attached. You don't lose the phone, you stop being trapped by it.

  • 02Will customers actually message instead of calling?

    They already do. WhatsApp is the #1 messaging app in 180+ countries — your customers open it more often than email. Once Orbis answers in three seconds, calls drop on their own. We've never seen a pilot reverse the trend.

  • 03What happens when the AI gets it wrong?

    Three guardrails. (1) A sandbox week where every reply is staff-approved before it sends. (2) A scope file — out-of-scope questions never get an invented answer, they get escalated. (3) Sentiment flags route negative threads to a human in under five seconds. Escalation rate is shown to you weekly.

  • 04Where does our data live?

    Region-pinned. EU pilots land in Frankfurt, IN pilots in Mumbai, US pilots in Virginia. We never train public models on your conversations. You can delete the whole knowledge base from the dashboard in one click.

  • 05Can we keep our existing WhatsApp number?

    Yes. The number ports through Meta verification — usually a five-minute job. If you don't have one yet, we provision a fresh number in twelve markets the same day.

  • 06What if we want to leave?

    Export your full corpus — conversations, contacts, bookings, invoices — as JSON and CSV from the dashboard. The WhatsApp number stays yours. We don't hold it hostage.

  • 07Do you support multiple locations?

    The Atrium tier rolls up unlimited locations under one dashboard, with per-location calendars and a single billing entity. SSO via Google and Microsoft, plus SAML on request.

04 · Be first in line

Reserve your spot for launch day. Tell us about your business.

No credit card. The day our Meta WABA verification clears, we onboard the waitlist in the order it was signed. First month is on us.

  • — Pilot with your real WhatsApp number
  • — Set up by a Vorbit engineer, not a chatbot
  • — Out, with all your data, in one click

By submitting you accept the pilot terms. We don’t sell, share, or train public models on your data.